(+91)-9654356961    (+91)-9654378976
   contact@logidesk.in
   C-95, 1st Floor, Sector-65, Noida-201301

Round The Clock Process And Technical Support

APPLICATION MANAGEMENT AND SERVICES

Our round the clock AMS services are aimed at providing enterprises with constant and consistent support for their applications so as to leverage operations to achieve higher business growth.


AMS services provided comprise of Technical, Functional services and support across the enterprise.


MAIN FEATURES ARE:

  • Business Process Documentation and As-Is- To-Be Analysis
  • 3-Tier Support (L1, L2 & L3)
  • Technical Consulting- Solution Manager, NetWeaver Development
  • Functional Consulting- Configuration, Testing and Training
  • Effective Change Management & Risk Management
  • Parallel Knowledge Transfer
  • SLA Driven Issue Management
  • On-demand Report development

ENGAGEMENT MODEL:

Offshore Delivery Model is most widely-used model, as it judiciously mixes offshore and onsite components for various phases of the testing project in order to deliver offshore cost savings to the clients without compromising the quality of the projects deliverables. Typically, the project planning and requirement gathering are executed onsite at the client’s location. The subsequent phases of the project, such as knowledge transfer, test design and test execution, are then carried out offshore at our facility.


DELIVERY MODEL:

We believe in delivering high-quality, cutting edge technology and cost-effective services which include maintenance, functional and technical support for new applications or on-going operations.

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